LAFI Serviss is a company that provides full-cycle maintenance of building engineering systems. The company is currently looking for an Information Systems Support Specialist to provide flawless IT support, as well as to train staff and maintain technical documentation.

Job responsibilities:

• Identifying and resolving IT issues;
• Responding to staff reports of IT issues;
• Setting up and managing user accounts;
• Registering new features, managing the development process (testing until successful);
• Training and educating staff;
• Developing training materials and instructions;
• Implementing IT best practices and new technologies;
• Documenting procedures for resolving technical issues;
• Providing support requests and solutions remotely and in person;
• Updating system data and data entry;
• Preparing reports as required.

We expect you to have:

• Knowledge of the Latvian language;
• Experience working with operating systems: Windows 10/11, Windows Server;
• Experience with office software: CRM, MS Office, Office 365;
• Preferably experience in a similar role;
• Ability to work in dynamic and high-pressure environments;
• Accuracy and a strong sense of responsibility.

We offer:

• A good working atmosphere and a supportive team;
• A stable monthly salary starting from €1,800 gross;
• Health and accident insurance;
• All taxes paid;
• Paid gym membership;
• Opportunities for professional development;
• Knowledgeable colleagues with over 20 years’ experience in various engineering systems;
• Joint work-related social events.

Please send your CV and cover letter, marked ‘Information Systems Support Specialist’, to personals@lafiserviss.lv

We will contact selected candidates after reviewing your CV and cover letter.